Security Training Courses

Agilient’s extensive experience has led to the development of the following security training modules.
Prepare yourself or your staff with these courses ranging from personal & physical security to cyber & information security

Managing the Insider Threat (AGILPERSEC001)

Insider threat has the potential to cause greater damage to an organisation than any other threat source. The statistics from several studies have found clear links between insider threats and exploitable weaknesses in organisation’s security management procedures. The result has…
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Managing Aggressive Behaviour in Clients

Managers Guide to Dealing with Customer Aggression (AGILPERSEC002)

With customer aggression on the rise, the cost associated to rehabilitate the victims is also growing. In 1995 the result in lost productivity was estimated at $36 billion, and the number of claims has risen significantly since then. State and…
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An angry and very frustrated business woman yelling on the phone. Isolated over white.

De-escalating Verbal Customer Aggression (AGILPERSEC003)

A 2016 study by the Shop Distributive and Allied Employees’ Association has shown that over 44% of workers in their industries have been verbally abused or worse. In some industries, it is reported as being as often as one to…
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Managing Physical Aggression in the Workplace (AGILPERSEC004)

With incidents of physical aggression or violence towards staff by customers on the rise, it is imperative that your employees be trained to handle these situations. Studies from 2013 indicate that on average as many as one in three workers…
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De-escalating Verbal Aggression from Patients (AGILPERSEC006)

A 2017 study identified that approximately 98% of all healthcare workers had been verbally abused by patients with 82% of those indicating that they were psychologically affected by these encounters. Arming your staff with the best tools to de-escalate situations…
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Managing Physical Aggression in the Healthcare Environment (AGILPERSEC007)

Physical aggression and violence against healthcare workers are on the rise, with over 90% of emergency department and mental health unit workers experiencing acts of physical aggression over the past one to two years. Studies from 2013 indicate that on…
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Security Awareness Training (AGGOVSEC001)

With a common goal of optimum security levels amongst all your staff, the organisation becomes almost uncompromisable. However, without providing annual security awareness training the risk of indifference creeping in rises within a workplace. Staff that are inadequately trained in…
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Conducting a Security Threat Assessment (AGGOVSEC002)

There is a myriad of threats to an organisation including terrorism, criminal threat and insider threat. Some of these threats are targeted, some opportunistic and some accidental, yet all which can result in $100,000 to over a $1 billion in…
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Security Risk Assessment

Security Risk Assessment (AGGOVSEC003)

Why is security risk assessment vital? There are millions of potential threats from terrorism, insiders wishing to cause harm, theft or coercion by organised crime and many more. Security risks can cost billions of dollars’ worth of damages to companies…
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Cyber Security Course

Increasing Cyber Security Awareness (AGINFOSEC001)

Why take our Cyber Security Course ? Cybersecurity has emerged as a constant struggle for all organisations, and it is becoming more critical day by day with the average cost of a single data breach reaching $3.62USD million globally. Your…
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