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Community Services Case Studies

Building the resilience of community service organisations through tailored business continuity plans and scenario-based exercises across their office networks.

Carer holding the hand of an older person

Security Policy Suite Gives a Disability and Aged Care Provider a Framework for Growth

📅 27/09/2026
Agilient developed a security management plan and a suite of aged care security policies, including access control and CCTV policies, for a disability and aged care services provider, giving it a consistent framework that can grow with the business.
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Children's playground

Security and WHS Governance Review Sets a Roadmap for a Children’s and Community Provider

📅 27/09/2026
An independent review of security and WHS governance across outside school hours care, outdoor education camps and aquatic facilities gave a not-for-profit community organisation a prioritised roadmap to an integrated risk framework.
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Leadership team in a meeting

Scenario Exercise Tests a Children’s Services Leadership Team on a Highly Sensitive Incident

📅 27/09/2026
A tailored critical incident exercise tested how a not-for-profit children’s services organisation’s senior leadership team would manage a highly sensitive critical incident, with a post-activity report on strengths, gaps and improvements.
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Community services building

Scenario-Based Exercises Test Business Continuity Plans for a Community Services Organisation

📅 27/09/2026
Three tailored tabletop exercises, each run at a different office, tested a community services organisation’s business continuity plans for cyber, natural disaster and people-related crises.
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Public library interior

Organisation-Wide Building Security Audit Benchmarks a Fast-Growing Victorian Council Against Peers

📅 24/05/2026
A multi-facility council security audit covering CCTV, access control, incident response and governance delivered prioritised recommendations benchmarked against comparable Victorian councils.
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Customer service counter

Protecting Frontline Service Staff After a COVID-Driven Surge in Occupational Violence

📅 24/05/2026
A targeted duress alarm and duress management review across a government shopfront network, triggered by a spike in occupational violence during COVID lockdowns, delivered a risk-informed roadmap to protect frontline staff.
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Case Study Industries

Aged Care 3
Childcare & Early Learning 3
Community Services 6
Critical Infrastructure 19
Data Centres 6
Education 3
Energy 7
Energy — Liquid Fuels 2
Freight Infrastructure 4
Government 26
Healthcare 9
Manufacturing & Logistics 7
Pharmaceuticals & Cannabis 3
Ports & Maritime 3
Property & Commercial 9
Public Venues & Events 6
Technology 6
Utilities 5

Recent Case Studies

Security Policy Suite Gives a Disability and Aged Care Provider a Framework for Growth
Security and WHS Governance Review Sets a Roadmap for a Children’s and Community Provider
Scenario Exercise Tests a Children’s Services Leadership Team on a Highly Sensitive Incident
Scenario-Based Exercises Test Business Continuity Plans for a Community Services Organisation
Organisation-Wide Building Security Audit Benchmarks a Fast-Growing Victorian Council Against Peers