Category: Crisis & Emergency Management

Costa Rica has officially declared a state of emergency after a month of crippling ransomware attacks. President Rodrigo Chaves made the emergency declaration one of his first acts after he was sworn in as President in May 2022. Coast Rica…

The stakes are high in the area of COVID-19 vaccine research with many nations wanting to be the first to create an effective vaccine. Recent prosecutions against Chinese state-sponsored hackers and the Russian APT29 accusations show the lengths that nations will go to in order to…

“Cybercrime poses an existential threat for organisations of all sizes”  – Thomas Knudsen, Managing Director, Toll Group In the last two months, numerous public and private sector organisations have been subjected to cyber threats. There are no clear links between the…

What is a data tracing app? The data tracing app collects data that will allow people who were near a person who later tests positive to Coronavirus to be easily traced and contacted. This allows them to advise that they…

While employee safety and maintenance of productivity are critically important, remote work arrangements during the COVID-19 pandemic have potential security implications that cyber criminals may attempt to exploit. Crises by nature disrupt the natural order of things, and consequently security…

Many Australian businesses are implementing remote work strategies to minimise the risk of spreading Coronavirus (COVID-19) in their organisations. While employee safety and maintenance of productivity are critically important throughout this pandemic, remote work arrangements may also have security implications…

Amidst the current Coronavirus panic, researchers from Proofpoint, a US cybersecurity vendor, have uncovered a new email attack that exploits virus fears. The malicious health information emails, aimed at Japanese-speakers, have been targeting industries susceptible to shipping disruptions including manufacturing,…

The current global outbreak of the respiratory disease Coronavirus, named COVID-19 by the World Health Organization (WHO) on 11th February 2020, provides a reminder to organisational executives and boards that risk management and business continuity plans should include appropriate levels of…

Understanding the needs and perspectives of organisations and their staff in emergency and BC planning, considering an omnidirectional approach to risk communication “Risk communication and risk management efforts are destined to fail unless they are structured as a two-way process.…

In this article, we explore the importance of the right crisis management team, including key players such as communications and legal representatives, in managing reputational risk and reactions/responses to a crisis. At Agilent, we define crisis management as the “actions…

This week the ugly truth on inadequate safety procedures in aviation was revealed to be the cause of a fatal helicopter crash in New York in late March by helicopter tour operator FlyNYON. According to recent reports, the helicopter pilots…

Sometimes, all the training in the world will not be enough to protect you during a disaster.  There are times that as humans, we are helpless in the face of what some call ‘Acts of God’.  It is in those…

While the risk of harm is reduced by engaging with a problematic client or customer over the phone, verbal aggression and abuse can still affect your employees’ emotional well being and sense of safety. Studies have revealed that reactions to…

Over the last couple of days the Australian media has been having a field day at the expense of the Australian Bureau of Statistics (ABS) and their temporarily unavailable online Census. A cursory glance at any form of social media…