Free template
Business continuity plan template
A simple, editable Word template aligned with ISO 22301.
This free business continuity plan template gives an organisation a simple, editable starting point for a plan that its people can actually use in a disruption. It is a Word document of about five pages, aligned with the structure that ISO 22301:2019 expects of business continuity plans, and it covers activation, the response team, critical activities and recovery times, response actions, communications, contacts and an incident log.
Get the template
The template is a streamlined, entry-level plan. For most organisations with straightforward operations it provides a sound level of preparedness when kept current and tested once a year. Regulated organisations, those delivering critical services or operating across multiple sites, and those seeking ISO 22301 certification will generally need a more comprehensive, tailored plan.
Enter your details and the download link will appear straight away. A copy is also emailed to you.
What is in the business continuity plan template?
- About this plan: purpose, scope and objectives.
- Activating the plan: triggers, who can activate it and the first steps.
- Business continuity team: roles, responsibilities and named alternates.
- Critical activities and recovery priorities: maximum tolerable period of disruption, recovery time objective, minimum service level and dependencies for each activity.
- Response and recovery actions: checklists for the first hour, the first 24 hours and until normal operations resume.
- Resources and alternate arrangements: people, premises, technology and suppliers.
- Communications and contacts: who needs to know what, when and from whom.
- Stand-down, exercising and maintenance: how the plan is closed, tested and kept current.
- Incident and decision log: a record of events and decisions during a response.
How do you fill in a business continuity plan template?
- Start with the impact, not the template. Identify your critical activities and how long each can be disrupted before the harm becomes unacceptable. That is the business impact analysis, and it feeds section 4. The guide to creating a business continuity plan explains the method.
- Name people, not departments. Every role in the team needs a named person and a named alternate who knows they are in the plan.
- Write triggers in terms of time and impact. “Loss of the main site for more than four hours” is easier to act on than “a major incident”.
- Keep a copy that does not depend on your systems. A plan stored only on the network that has failed cannot be used.
- Test it. Run a tabletop exercise within a few months of finishing the plan, and at least once a year after that.
When is a template not enough?
A template suits a small or medium organisation building its first plan. Larger and regulated organisations usually need more: a full ISO 22301 business continuity management system, board-approved tolerance levels under APRA CPS 230, or continuity arrangements that support a critical infrastructure risk management program under the SOCI Act. In those cases the template is a useful checklist, but the analysis behind it matters more.
Agilient’s business continuity consultants build and test plans for government, critical infrastructure and private sector organisations. To see where your arrangements stand now, try the free business continuity readiness check.
Want help with your plan?
A short conversation will show what your organisation needs, from a single plan and exercise to a full continuity program.
Business continuity plan template FAQs
What is a business continuity plan?
Is this template compliant with ISO 22301?
How long should a business continuity plan be?
How often should a business continuity plan be updated?
What is the difference between a business continuity plan and a disaster recovery plan?
- International Organization for Standardization, ISO 22301:2019 Security and resilience, Business continuity management systems, Requirements, iso.org
- Australian Prudential Regulation Authority, Prudential Standard CPS 230 Operational Risk Management, apra.gov.au