A medical clinic security audit across a national network of primary care clinics produced a ranked remediation program and a reusable model security standard to govern all future clinic fit-outs.

THE CHALLENGE

A national primary care clinic network operating clinics across Australia had no consistent security standard governing its physical security arrangements. As the network grew, ad hoc fitout decisions created an uneven security posture, with significant variation in CCTV coverage, access control, duress alarm provision, and staff safety arrangements across sites. A systematic, network-wide audit was needed to establish a risk baseline and create a reusable standard for future expansion.

OUR APPROACH

Agilient conducted a comprehensive security audit of every clinic in the network, applying AS 3745-2010 as the governing framework. Each clinic was assessed across key security domains, access control, CCTV, duress alarms, physical barriers, and staff safety procedures, with findings consolidated into a network-wide risk register. Agilient developed a ranked remediation program to prioritise investment across the portfolio and designed a model security standard to be applied to all future clinic fit-outs, ensuring the network’s security posture improved consistently as it scaled.

THE OUTCOME

Related services: independent CCTV consultant, physical security consultant, security audit services. Sector experience: healthcare security consultants. To discuss a similar project, contact Agilient.