A security audit of 34 primary care clinics across Australia produced a ranked remediation programme and a reusable model security standard to govern all future clinic fit-outs.
THE CHALLENGE
A national primary care clinic network operating 34 clinics across Australia had no consistent security standard governing its physical security arrangements. As the network grew, ad hoc fitout decisions created an uneven security posture — with significant variation in CCTV coverage, access control, duress alarm provision, and staff safety arrangements across sites. A systematic, network-wide audit was needed to establish a risk baseline and create a reusable standard for future expansion.
OUR APPROACH
Agilient conducted a comprehensive security audit of all 34 clinics nationally, applying AS 3745-2010 as the governing framework. Each clinic was assessed across key security domains — access control, CCTV, duress alarms, physical barriers, and staff safety procedures — with findings consolidated into a network-wide risk register. Agilient developed a ranked remediation programme to prioritise investment across the portfolio and designed a model security standard to be applied to all future clinic fit-outs, ensuring the network’s security posture improved consistently as it scaled.
THE OUTCOME
- Delivered a network-wide risk register covering all 34 clinics, identifying and ranking security deficiencies across the portfolio
- Produced a prioritised, ranked remediation programme to guide security investment across the national network
- Created a reusable model security standard for future clinic fit-outs, ensuring consistent security by design as the network expands